Who is your mentor?

Study after study proves the same thing: those that work with mentors outperform all others my a monumental percentage. If you can find somebody in your orbit that understands and supports what you’re doing, but they can bring more experience and ideas to the table, ask for them to mentor you. They might be taken Read More…

You’re writing a story

Every interaction you have with your customers is another chapter in the story. And the more chapters there are in the story, the more complex and intimate and important it can be. But don’t forget it’s an evolving narrative, that should pick up where the previous chapter left off. Each interaction (chapter) is not a Read More…

Identifying Doctor No

Every organization seems to have one. The curmudgeon, the naysayer, the one who resists change with every atom in their body. They don’t want the new software. They don’t want more training. They don’t want more accounts. They don’t see the value in group effort. They are Doctor No. Maybe they don’t say no to Read More…