The trouble with robots

Robots are kind of awesome and fascinating. They work fast, they work hard, they don’t complain, they are masters of efficiency. The problem with robots is that they do or say the same things over and over (and over and over and over and over). What many people fail to realize is that being a Read More…

The goal of inducing curiosity (via a Coravin)

It’s one of the most effective but overlooked sales techniques. It’s the key to success for many legendary brands, but can easily be replicated into our industries. It’s curiosity. One of my wine consulting contracts is for a successful privately held restaurant group. Three locations, over $1 million in wine sales. They specialize in burgers (really Read More…

December planning

The first day of the last month. Welcome! This is a great month to have one of those big paper wall calendars. To have your daily details written out, and a big red marker at the ready to cross out the days as they go by. Reminding yourself that time is the one thing we Read More…