The Reactive Rut

I had a great conversation last night with a local wine retailer. Her shop is small, based on convenience for the neighborhood, and with more and more competition moving in she’s having a hard time standing out and growing her business. The backbone of her business is reacting to the needs of her customers on Read More…

B2B vs. B2C vs. Reality

I met with two energetic heads of a wine distributor yesterday, people that love catchphrases and acronyms and buzzwords. I imagine they have the Harvard Business Review podcast playing while they sleep so they can absorb all the jargon of the moment. Some of the jargon of the moment is the whole “B2B” and “B2C” conversation. The idea Read More…

A good day to ask (the right) questions

Happy New Year! Every Monday I throw out a challenge to the readers, something to push you a bit into an uncomfortable place (that place where growth occurs). This week: A good day to ask (the right) questions. I suggest you print this page and handwrite your answers. How are you going to look back Read More…