Social clean up

Here’s a good list of projects for the week. These are important, will take a bit of time, but only need to be done once a year. Linked In Remember that profile you filled out in 2010? Well, your network keeps seeing it and those that search for you will find it. Take the time to Read More…

Taking a stand

All that really matters is the experience of the end consumer. Simple as that. If she pops a bottle of wine with friends, pours the glasses, and loves the experience of drinking that bottle then it really doesn’t matter who the wholesaler was or even who the retailer was. The only two connection points in Read More…

The five percent, and the one percent

95% of all Champagne sold is produced by the largest houses and have the names we all know. 5% of all Champagne sold is Farmer Fizz, i.e. Recoultant Manipulant, stuff from the families and the little producers that ship tiny quantities their wines to the United States. For wine salespeople and marketers, the discussion usually Read More…

Promises, promises

“I promise I’ll communicate better about out of stocks. Trust me.” “I promise I’ll visit that unsold account. I’m all over it.” “Have no fear boss, I promise I’ll get that invoice mess up cleaned by the end of the week.” “I promise I can run that will call on Monday.” “I promise you I Read More…

Thanksgiving week empathy

This is a tricky week for the wine sales rep. Retailers are busy. Too busy for sales calls. But they may need the emergency will call. Displays have to be stocked and looking good. It’s the classic situation of “you can’t sell it if you don’t got it.” Restaurants are historically a bit slow (but Read More…

Why can’t you?

Why can’t you be the most successful wine sales rep in the state? The region? Why can’t you become the most successful wine retailer in your city, or your state, or even the country? The common answer, the default answer, is competition. “Too many other wholesalers / sales reps / retailers  … that’s why.” But Read More…

A simple rule for wine sales reps

All wine sales reps should have one simple rule, a rule that cannot be broken, a rule that is priority above all other duties. A weekly email communication with their customers. Here’s the template, and it doesn’t have to be more complicated than this: “Hey __________ – I’m glad you enjoyed the __________ that we Read More…

The extra hour

This morning, many of us woke up earlier than we normally do. We woke up with energy at a time that we normally slog. We went to bed a bit earlier last night than we normally would. Daylight savings time is one of the best magic tricks out there. And like any good magic trick, Read More…

The Paralysis of Analysis

I know several spreadsheet masters. These people work Excel like David Copperfield working an illusion. They know every twist, component, angle, and formula. They can plug in data along with a single variable and come up with years of projections. They can take the smallest of downturns in sales in a territory and analyze it Read More…

Selling motivations

A critical question to ask at the start of your sales day is this: Why am I selling wine? Making money is one reason. This is your living. “Bad salespeople have hungry kids” is the old (old, old) saying. You have to convert sales to make dollars and keep your lights on. Pretty simple. For Read More…

Buying motivations

A critical question when selling wine to restaurants and retailers is this: who is really making the decisions? The wine buyer might be making 100% of the choices. But usually not. An invisible hand exists in all business, and the motivations of the owner is often a controlling force within an organization. Sometimes for better, sometimes Read More…

Milestone Dates

Happy October 1st. To most people, maybe all, it’s just another day. But for me, it’s October First, The Milestone Day. A milestone date is a marker. It’s a particular date when something eventful, positive, negative, traumatic, celebratory, life-shaping, or just plain big happened to you or because of you. It’s a date that as Read More…