Leadership and Fear

This is a three part question. First: Do you fear the leaders of your organization? Do you tremble when you get called to the office, knowing that most interactions are going to be confrontational? Do you think those leaders¬†were put in their position of power because they are good at¬†heavy handed commanding? Second: Do you Read More…

Thin skin vs. Thick skin

Thin skinned salespeople are impacted by the word NO, are hesitant to ask for the big sale, always question what they said and if they did the right thing, and are generally nervous about how a customer feels about them. But so called “thin skinned” salespeople are also better attuned to the emotions of a Read More…

What is your job?

Is your job a marathon, ala one person putting long distance effort forward to achieve? Or is your job a 100 meter sprint? One person bursting forth like Usain Bolt to set new records? Or is your job a team effort with many matches, ala the World Cup? Or is your job a single game Read More…

Like it or not, SOND is here

It’s the day after Labor Day in the United States. For many, the end of summer and the start of a school year. More importantly for us, it’s the start of SOND. The run of September-October-November-December is pretty incredible in our industry. On average well more than one half of restaurant and retail wine business Read More…