Yesterday, late in the afternoon, I bought a new pillow. A fancy one. It came in cool packaging, well designed and unlike other pillows on the market. Being who I am, I also looked online at reviews to help nudge me toward what I wanted to do (buy the pillow). Enough glowing reviews led me Read More…
Category: Wine Sales
The Velocity Question
As a wine sales rep, having a retailer say “I’ll take 31 cases of that wine” is rare. 31 cases, at 12 bottles per case, is 372 bottles. That means the retailer has to sell a bottle every day, seven days a week, for a bit over a year in order to move through the Read More…
Wine and Bagless Vacuum Cleaners
Bagless vaccum cleaners don’t perform their job as well as the old-school cleaner with a bag that you toss out when full. This has been proven time and time again and is the advice you hear if you go to a good vacuum cleaner repair shop and ask. But for most people that buy bagless vacuum Read More…
You can’t, in good conscience
As a wine wholesaler, you can’t, in good conscience, be a supporter of both the boutique hand-selling wine shop and the mega national retailer. You can’t, in good conscience, sell a wine that goes against the core of all of your personal values and the needs of your accounts simply to make a quota or Read More…
Strengths, and your personal superpowers
Peter Parker can shoot webs and swing from building to building. Aquaman can swim underwater like a dolphin. Bruce Wayne builds great gadgets and tools to help get his job done (plus he drives a pretty awesome car). And what do you do? We all have superpowers. The strengths that set us apart from others. Read More…
A Sales Rep’s Choices
A wine sales rep is in a marvelous and privileged position. You get to choose. Today, are you building a brand or building the market? Tomorrow, are you finding the unknown (wine or customer), or are you learning the known even better? Next week, are you showcasing the new or reinforcing the established? What are Read More…
The irreplaceable placement
Many restaurants have one or two. Every retailer has six to twelve. They are the wines they cannot swap out, cannot consider getting rid of, and cannot possibly imagine life without. They are the wines that customers would riot over losing access to. The wines that sell as regularly as a heartbeat. They are the Read More…
What is the modern wine wholesaler?
It’s never been this hard for wine sales reps. It used to be that you could sell on quality because there was a lot of crap wines being pushed into the market. Train your customers what good wine was all about, then they would buy what you were selling. Then we entered the era of Read More…
Reporting to your Grand Plan
It’s easy to be guilted into saying yes. As a salesperson, being liked by your customers is part of the job. So you go out of your way. You do favors. You bring lunch to the store. You say yes to an in-store tasting on Memorial Day weekend. You say yes to another in-store tasting Read More…
Services, products, scalibility, and your job
A wine sales rep is in a special job with some particular leverage advantages. Service-based businesses trade time for money. A hairstylist cannot make money unless he cuts your hair. A therapist cannot bill the insurance company unless she has a client and an appointment with them. A tree trimmer need to trim a tree Read More…
The best things about wine sales
You get to talk about beautiful places. You get to talk about a delicious and historically important beverage. You get to talk about legendary families and fresh new upstarts. There is always something new. There is competition at all levels and price points (imagine the boredom if there was truly no competition). You get to Read More…
Tell me a (curated) story
Who made the wine? Where did it come from? What does it taste like? What makes it different from the others? These are common questions that get addressed in a sales presentation about a wine. They are what buyers expect to hear, so much so that a sales rep often blindly rattles off the list Read More…
Nobody owes you anything
Sorry to bring you the bad news. But it’s the truth. That extra will call you ran? Looking the other way for a week while a bill was due? The extra in-store tasting you decided to do last week, when your kid’s play was being put on? There are no repayment gods that will ensure Read More…
What doesn’t work
It doesn’t work to not show up at an account for weeks. It doesn’t work to forget to tell an account they are overdue on a bill and about to get posted. It doesn’t work to not show new wines during a sales call. It doesn’t work to bad mouth your competition. It doesn’t work Read More…
Who is the hero?
Selling, all selling, is storytelling. And every good story has a hero that overcame obstacles, found the path, and achieved (or is working hard toward the goal). Every wine worth talking about has a hero. This is where commodity brands stumble and family-owned wineries have the edge. It’s hard to make a hero out of Read More…